„The greatest difficulties lie where we do not seek“ (J.W. Goethe)
This is why it is our intention to offer our customers fast, comprehensive and high quality support. For this reason, we offer the following services:
Problems concerning your CMM system are often not easy to describe over the phone. Many of our customers therefore appreciate our remote support service which is free of charge for customers with software maintenance agreement.
A remote support session allows you to show us your screen. Your WENZEL Metromec customer service advisor can also show you the solution directly on his screen.
Upload ZIP or RAR files with a maximum size of 250 MB via our file upload.
The advisor selected by you will find an in time solution to your problem.