Metrokey (dongle) problem after updating to Windows 10 version 1803

25.05.18 - Since the April update of Windows 10 to version 1803, Quartis can no longer access the Metrokey (dongle). This applies to all Quartis versions from R14 up to and including R2018-1.

Sentinel usb

The manufacturer of the dongle (Gemalto-Sentinel) found the reason and provided us with a new dynamic link library (DLL), with which the problem is solved.

Please contact your WENZEL sales partner if the Metrokey is not found on your system after the Windows 10 update to version 1803.